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What is Afterpay?
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
How Do I Use Afterpay?
Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.
Is Afterpay Available for Wholesalers?
Sorry Wholesalers! We will not be offering Afterpay to any of our Wholesale customers.
How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
How do I return or exchange an item using Afterpay?
Afterpay returns follow our standard return process. Please reach out to email@example.com and provide us with your order number along and an image of the item you would like to return. Please note, refunds for Afterpay will be refunded from Candylab Toys to Afterpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.